App downloads down over 90%

Former Member
Former Member
App downloads seem to be down 90% today. Is there something going on that us developers should be aware of ?
  • We've already alerted the store team about the download stats--it's not clear what's going on there. I will say that the store is pretty sluggish for me at this very moment, so it's possible we're having some server issues. I usually receive notices from IT when we have server instability of any kind, and I haven't seen anything yet.

    If there are server issues, it's likely that's what's behind the forum problems, too. Regardless, I've alerted the forum admins and they're actively investigating.
  • I just checked and my stats are updating again. Looks like they updated the store over the last day or two to add the f5s/f5/f5x as devices on the main page, so maybe it was in connection to that?
  • Former Member
    Former Member
    I see that too .. good thing. The Connect IQ guys are always very good .. the others, :confused:.
  • Yep, we had a server issue that was affecting the stats:

    For some reason the update process “is-running”-lock was still set, so every time the cronjob triggered, it just checked “Oh, I’m already running” and did nothing.


    That, as you've noticed, has been fixed. No update on the forum access issues some of you have experienced, though. I'll post here when I hear more.
  • forum access issues

    No update on the forum access issues some of you have experienced, though.


    This is still happening to me. i have just lost a very long post. so frustrated... :(
  • Former Member
    Former Member
    There have been a few emails back and forth from our forum team to us. They are still trying to figure out what is causing this. I have had a few odd thing sin the forums, though not as drastic as losing posts. I reached back out to them today.

    Thanks for your patience,

    -Coleman
  • Former Member
    Former Member
    This is still happening to me. i have just lost a very long post. so frustrated... :(


    Ijustlostmyposttoo.

    Oh btw .. in Google Chrome, the space does not work as above. But works in Firefox. The trick .. press Enter a few times, then it works.
  • These days I select all the text and copy before posting.
    That way I can retry the post.

    But I have found that once it failed, it never works with the same text, so pointless to retry.

    I often end giving up... :(
  • Herm0. I've been doing the same thing, and what I found is if you paste it back and it fails again, cut the post down a few lines and try again, and post in multiple parts. I did a bug report the other day, and it ended up as three posts, but I was able to post.
  • But you see the amount of effort it takes just to get yourself expressed... :p