Approved version visible in developer dashboard, but Connect IQ mobile store still shows old version

4617860 5 days ago

Hi Garmin Connect IQ team,

My app “Atlas Rhythm” has a newer version approved and visible in the developer dashboard, but the public Connect IQ mobile store is still showing an older version.

In the developer dashboard, the app shows:

App: Atlas Rhythm
Version: 1.0.5 (Internal: 9)
Latest Release: August 29, 2026

However, in the Connect IQ mobile app store, the same app still shows:

Latest Version: 1.0.3
Update Date: August 25, 2026
What’s New: Initial release

This does not seem to be only a normal delay, because version 1.0.4 had already been approved for about a week, but the public mobile store still stayed on 1.0.3. Now version 1.0.5 is also approved in the dashboard, but the mobile store still has not updated.

Could someone from Garmin help check whether the approved release has been correctly synced/published to the public Connect IQ store?

App name: Atlas Rhythm
App UUID: AD9DCDA5-CA91-4145-ABE3-CB1BCFCE946C

I can provide screenshots of both the developer dashboard and the mobile store page.

0 mcinner1 5 days ago

I suggest to reload your mobile IQ app:

To close an app:

support.apple.com/.../109359

support.google.com/.../9079646

0 4617860 5 days ago in reply to mcinner1

Thanks for the suggestion. I tried reloading / restarting the Connect IQ mobile app, but the public listing still shows the old version.

The issue also happened with version 1.0.4, which had already been approved for about a week, but the mobile store still stayed on 1.0.3.

So this does not seem to be only a local mobile app cache issue. The developer dashboard shows 1.0.5, but the public mobile store listing still shows the old version, old update date, and old “What’s New” content.

0 jim_m_58 5 days ago in reply to 4617860

I see 1.0.5 for it in the android mobile app

0 4617860 5 days ago in reply to jim_m_58

Thanks for checking. That is useful information.

It looks like version 1.0.5 is visible on your Android Connect IQ app, but on my iPhone Connect IQ app it still shows 1.0.3.

So the approved release may have been published, but the mobile store listing seems inconsistent between platforms or regions. My iPhone store page still shows the old version, old update date, and old “What’s New” content.

Could Garmin please check whether the iOS Connect IQ store listing or regional cache has fully synced for this app?