Connect IQ App "Approved" but not showing up in app store

Clay 4 months ago

UPDATE
Issue was resolved by needing to submitting a merchant on-boarding as comments suggested.

Original issue.
I am submitting my first ConnectIQ app to the IQ store and currently my app is showing as "Status: Approved". When attempting to search for the app on my phone via the Connect IQ store it is not showing up.

Are there additional steps I need to do in order to get this app visible in the store?

Top Replies

1643727 3 months ago in reply to Clay +1

Hello Clay , I am having the same issue here… has it been resolved?

All Replies

0 Tim 3 days ago in reply to Jet Choy

I'd be tempted to delete it, change the UUID , rebuild it and publish it again. I'm guessing this one has been sucked into a black hole for 8 days and yes you can try to get it out. But I think it is a simpler process to start again.

0 Jet Choy 2 days ago in reply to jim_m_58

Sorry, I pasted an older screenshot. There was actually no more yellow banner at the point I shared the screenshot.

Also I wrote to Garmin developer and finally got an update after 4 days where they said:

"Apologies—your developer account approval had not been completed on our end for some reason, which prevented your app from being available. We’ve completed the account approval, and your app is now visible to the public."

So mystery solved!!! After a little over a week this was finally resolved and my watch face is finally live and searchable.

Appreciate everyone's help on this matter

For anyone that is encountering the same issue, it might be worthwhile to write to the Garmin team at this email for assistance. [email protected]

Just take note that it might take a couple of days before they reply.