app store information

hi,
doesnt anybody have an anwer to these questions?

Hey,

I sorry about the delay on this. I've been trying to find the right info for you on this, but I have had to reach out to another team. I'm hoping to find out something more exact within about a week and will let you know.

Thanks,
-Coleman

hi,
i have a couple of questions regarding the info shown in app store. sorry if this has been asked before.
1) is the information since about one week being updated just once a day (i had the feeling, that it used to be udpated almost real time. but this is not the case anymore - at least for my app)?

2) the number of downloads is equivalent to the number of watches were the app is installed(1 watch - 1 vote, even if the app received several updates and it had to be updated several times by the watch's owner)? or, everytime somebody updates the app, counts as an additional download?

Hi Danielp27,

1. I believe info are not in real time anymore.
2. I think we see unique downloads, user upgrades don't increase the counter

Hope to see soon more advanced KPI!

The download numbers that everyone can see do seem like they might be a bit delayed - maybe a few times a day (and I think are for new downloads only, but not sure), but as the developer if you look at the 10 day stats, they'll go up close to real time, and I think that includes new downloads and updates. The 10 day graph does reset when you upload a new version, but I think it may be those numbers there that are used for "most popular" (how many total downloads/updates over the last X days). So if your app is ranked high in "most popular", when up upload a new version, your app will drop in "most popular", but quickly come back as current users get the update.

Hey Everyone,

I have the official word from our app store team.

-Download Statistics are updated once a day. This was changed some weeks ago as the more or less live-update we had in place was putting too much load on the database.
-Download count is unique per user this means:
- App updates are not increasing the download count
- If the same user installs an app on multiple devices, we only count one download

Thanks for waiting!

-Coleman