Can't download most applications from Connect IQ

Former Member over 9 years ago

I just purchased and set up a vivoactive. According to Garmin Express and the phone, the software on it is up-to-date (v4.30). But for almost all vivoactive apps in the Connect IQ store, I am receiving the message "This app requires an update of your vívoactive. Please use Garmin Express to update your vívoactive."

I bought this because of the apps. If I can't use most of them for some unknown reason, it's being returned.

jim_m_58 over 9 years ago

See this thread: https://forums.garmin.com/showthread.php?361384-Device-Update-Needed

There are some things you can do. Basically, the app store is a bit confused about what firmware is on your watch, but there are some ways to make sure it gets "unconfused"! :)