CIQ app settings not saving when using iOS ConnectIQ app

I am getting many people report to me that they cannot save app settings, and therefore cannot use my apps.I have narrowed this down to being related to iOS (android works) and was able to re-produce this using the latest versions on an iphone:

iOS 16.7.8
GCM 5.10.0.22
ConnectIQ 2.35

When using the IQ app, going into a CIQ app settings and tapping save does nothing at all. Add if you go back, the settings entered are not saved.

In the past I was able to suggest re-starting the watch and phone and the problem generally went away. But right now this does not seem to work.

Is anyone else seeing this or getting similar reports? I cannot believe I am the only one. Any other workarounds other than telling people to use Garmin Express on a laptop or desktop?

Top Replies

gasteropod 20 days ago in reply to FlowState +1

I've just updated to IQ 23.5.1 and GCM 5.11.1.3 and settings are working again. The problem was still there just before the update.

I'll pass this on to my users and hope this will fix it for them…

All Replies

flocsy🤠 21 days ago

https://forums.garmin.com/developer/connect-iq/i/bug-reports/meta-bug-settings-groups

https://forums.garmin.com/developer/connect-iq/i/bug-reports/meta-bug-array-settings

gasteropod 21 days ago in reply to flocsy🤠

I'm well aware of the issues with array settings and settings groups, but that is not what I'm talking about here.

It appears what within the last week or so, for many people ALL settings have stopped working when iOS is being used. The save option in the IQ app simply does nothing. It's a no op. I can see it flash, but it's as if it's not being tapped at all. And I'm getting many people complain that they cannot get my apps working since they cannot save any settings.

FlowState 20 days ago in reply to gasteropod

Connect IQ on iOS is working for me rn, so this must be one of fun bugs which doesn't happen in all cases (which might explain how it slipped past QA).

When I open an app's settings, make a change and tap Save, Connect IQ displays the "Settings successfully saved" message, and if I go back into the app's settings, I can see the changes that were made.

I noticed that Connect IQ was updated to 2.35.1 an hour ago though. (I did not update yet - I tested with 2.35)

flocsy🤠 20 days ago in reply to gasteropod

Maybe it does depend on the settings.xml after all. Would be helpful if you told is which app it is

gasteropod 20 days ago in reply to flocsy🤠

Every app I tried so far. Mine included, e.g. https://apps.garmin.com/apps/61c9291f-8733-4753-b0e0-45736c187bb1

gasteropod 20 days ago in reply to FlowState

I've just updated to IQ 23.5.1 and GCM 5.11.1.3 and settings are working again. The problem was still there just before the update.

I'll pass this on to my users and hope this will fix it for them too!

gasteropod 20 days ago in reply to gasteropod

I've had 2 confirm so far that the updates solved their issue.

edit: 4 more confirmations this fixes things.