Devices removed from manifest - can still search and install the app

Hello
I’m looking for  some guidance regarding issues in the topic but let me  describe the details.

1.My app (Tennis  AI: https://apps.garmin.com/apps/0073ddf4-3ec7-436d-a598-d88cfd0d583a) used to support vast majority of devices – including old ones. It was updated many times with no issues but for simplicity lets assume it was at v1.

2.I realized some of older devices have not enough free space to handle upcoming updates. I decided to remove some devices from the manifest file (eg. Vivoactive3 – but NOT music version, or Fr245 – but NOT music version) and  released v2 with for limited list of devices.

3.At the same time  I released copy of Tennis AI v1 but with devices removed from the list (Tennis AI: https://apps.garmin.com/apps/d8f41706-fd76-417b-aef7-ae2c0c504ee0). It supports Vivoactive3, Fr245 and some others.

The problem is that one of my users (Forerunner 245) reported to me that he sees both apps and moreover he can still download both. The issue is  he is still able to download the app which is  not supporting his device anymore however the version that is being installed is obsolete version from the time it used to support Fr245.

Does anyone have an idea how does device support behaves when decommissioning from one version to another?

May there be a bug in Garmin IQ store (eg when you support Fr245m it automatically adds support for Fr245)?

  • Honestly I have much more issues which me or my users found that I just have not enough time to report and/or discuss with community/support - I would have report them all but based on my experience those are never addressed by Garmin Support (like issues with incorrect sport type, language related resources, datafields not displayed for swimming activity etc).

    Yeah it’s really easy to get disillusioned as an end user or dev :/. I’m sure everyone at Garmin wishes all the bugs could be addressed, but I’m betting there’s just never enough resources.

  • For sure, I tell the same to my users when asked to adress some of the issues:)