Due to current regulations, Connect IQ cannot make your apps available in the EEA region until you obtain Garmin approval.

Fohnbit 5 months ago

Hello!

I have this info in my connect developer app page.

I used this form:

https://www.garmin.com/de-AT/forms/ciq-registration/

But after the confirmation page, nothing happen the last 2 weeks.

Did someone know how long it takes?

0 jim_m_58 5 months ago

Make sure you check your inbox, including your spam folder, as you'll probably be asked for something to verify your identity. I'm in the US and provided a copy of my Driver's License.

0 Fohnbit 5 months ago in reply to jim_m_58

Yes, no mail in junk or input box.

Did you get a confirm email, after filling the form?

0 jim_m_58 5 months ago in reply to Fohnbit

It could be that lots of folks are now applying for merchant accounts which looks to be similar as far as info, so things might be taking longer. I applied when this first started so not many people were trying at the same time. I don't recall getting a "confirm" email, just the request for a copy of my DL.

0 Roboleo-Apps 4 months ago

Hi,

can you tell me how long things took until you were approved (for EEA sales)? Have you been asked to send some tax related documents or ID? I think it's strange to have no clue about the process (do I need to do anything / will Garmin get in touch?). At least since we are paying now an annual fee for the service.

0 jim_m_58 4 months ago in reply to Roboleo-Apps

This isn't the same as Monetarization where there is a yearly fee, This is getting verified so your apps can be used in the EEA and that is free. And your apps can be free

It's two different forms to fill out and two different things

0 CyberMonke 3 months ago

I filled the form 3 weeks ago and still nothing! no emails! no response! .....

0 9882280 1 month ago

Filled the form yesterday. No confirmation email. Found this thread now.

0 Drake1969 8 days ago

fill out the form yesterday... hope there will be a quick response!! please help :-D

0 8049786 7 days ago in reply to CyberMonke

Did you get a response from Garmin? If so, how many days did it take?

0 Drake1969 7 days ago in reply to 8049786

well, i sent twice the form. first time was 2 days ago, second yesterday. This morning when accessing the developer page i landend into another web page with the same verification form but with the reqeust of my ID card at bottom. I filled it up, add the images of my ID card and sent it. In few minutes the developer pages changed reflecting the verification was done. I am still waiting for the removing of the regional limits which do not allow me to sell apps in EU and other relevant countries. I must say that the verification process was almost quick and easy. The missing part is the correct information in the correct moment!