Settings disabled on newly published version

Probably a dumb question, but...

I have just published an update (SDK 6.4.2) to my app (raceQs Ver 4.6) and downloaded it to my watches (Fenix 7 and Fenix 5) to check and find that Settings are not enabled:

Neither in ConnectIQ on my phone (Only option is "Uninstall", not Settings) or from Express. (Settings is greyed out - unable to post screenshot).

Settings are fine in the Sim.

It looks like a side-loaded app (no settings), but no, I downloaded it from the App store.

Help.

0 flocsy🤠 over 1 year ago

Brandon.ConnectIQ FYI

0 Alan.raceQs over 1 year ago in reply to flocsy🤠

And there’s no way to revert to the previous, working version!!!!! Aarrrrggghh!

0 flocsy🤠 over 1 year ago in reply to Alan.raceQs

The problem is not in your app IMHO, but the configuration of the website.

BTW: it's worth to create a beta app and test new changes there before releasing it to the users

0 Alan.raceQs over 1 year ago in reply to flocsy🤠

Yeah, but one more procedure that we have not been advised about!

That’s what the simulator is supposed to provide.

0 flocsy🤠 over 1 year ago in reply to Alan.raceQs

What I learned is that I can't really trust the sim. In most cases when it doesn't work, it turns out that it's just another bug in the sim, but there are also cases when it makes you think that everything is ok, and in real devices things don't work (see last month's countless reports caused by FW updates) or (and this is the worst IMHO) what you see is not what you get: when you try your app in sim, to fine-tune it on devices you don't own, but turns out that the simulator is misconfigured (which at least can be fixed by Garmin) or that it just doesn't work as the real device and Garmin don't intend to fix (different fonts) And there are cases when you read something in the SDK docs, you see something else in the sim, and it's your guess if the real device behaves this way or that way or a third way...

0 Alan.raceQs over 1 year ago

Without Settings, my app is now cactus. Do I have any option other than to remove if from the appStore?

Brandon.ConnectIQ

This is a disaster!

0 flocsy🤠 over 1 year ago in reply to Alan.raceQs

At the moment I used Connect IQ in android to configure a watchface (not mine), and it worked as usual. So maybe if it still doesn't work with your app then the problem is in the app? Upload the previous iq file. You'll have to use a different version when uploading, but other than that it should work IMHO. Then try to fix your app (and test it as beta)

0 Alan.raceQs over 1 year ago in reply to flocsy🤠

I'm doing this as we speak. Thanks.

0 Alan.raceQs over 1 year ago in reply to flocsy🤠

OK, I have re-published the previous version which does have Settings, so disaster averted for the moment.

I have beta published the problem version (Ver 4.6) in beta (as "raceQs Test"). It still has no Settings.

Any suggestions about fixes to try to resurrect Settings?

0 flocsy🤠 over 1 year ago in reply to Alan.raceQs

What have you changed? (code + environment, like sdk)