CIQ App Uploads Not Working

Been trying to upload a new version for one of my datafields for the last 7 hours. I've tried different browsers, and tried incognito. No joy.

Sometimes I get a red banner: Problem connecting to our servers
Sometimes it just seems to ignore the submit.

Anyone able to upload? I am able to get to my existing datafields and download them to my device. Only uploading an update fails.

It might just be another issue with the new UI. For the last few weeks since the new Developer UI, even the successful uploads were problematic.

Sometimes a yellow banner says it won't be available for up to 2 hours. It used to allow the developer to immediately download the new one anyway... not any longer.
Sometimes the page immediately reflects the new version #, but when you download it sends the old version to your device.
Sometimes the yellow 2-hour banner doesn't show up, and the app page continues to show the old version, but if you tap upload it knows the new version is the latest.

Top Replies

flocsy🤠 8 months ago in reply to flocsy🤠 +3

still:

{
    "timestamp": "2024-02-28T02:39:18.275+00:00",
    "status": 500,
    "error": "Internal Server Error",
    "path": "/ciq-developerservices/iqFiles/validate"
}
…

All Replies

flocsy🤠 8 months ago

have fun:

retries = 0;
timer=setInterval(function(){
  retries++ ;
  var button = document.getElementsByTagName("button");
  for (var i = 0; i < button.length; i++) {
    if (button[i].innerHTML === "Continue") {
      button[i].click();
    }
  }
}, 10000);

// to cancel: clearInterval(timer);

DaveBrillhart 8 months ago

Ok still broken, 24 hours later. No Garmin response, and the Garmin Service Status dashboard says all services are GREEN.

DaveBrillhart 8 months ago

Hmmm. I don't live in the EU, but I submitted the new form required for CIQ developers in the EU. I doubt it, but possibly some backend logic flaw stops developers from uploading if they've submitted that form but it hasn't been approved yet?

flocsy🤠 8 months ago in reply to DaveBrillhart

I think you misunderstood: It doesn't matter where the app developer lives in the world. If you want your apps to be available to users who live in the EU then you need that form. So unless you want to lose a big part of the market you'll need to do it. We all will need to.

9635560 8 months ago

Hmm.

In network inspector, I see a rate limit JSON saying something about https://docs.sentry.io/product/accounts/quotas/

Is that me, Garmin or the hosting that's being supposedly naughty?

VegaArchi 8 months ago

I have the same, 500 response when trying to upload

li2niu 8 months ago

HTTP status has been 500 since last night.

DaveBrillhart 8 months ago in reply to flocsy🤠

oh thx! glad I submitted the form!

Max Wood 8 months ago in reply to DaveBrillhart

I still can't submit

Max Wood 8 months ago

Has anyone posted a bug report with this problem?