Good morning,
I hope I can explain my problem. A few days ago, when I woke up in the morning, I looked at my Fenix 3 HR and it was showing the Garmin logo. I thought it was installing a system update and went about my daily business, but the next time I looked I noticed it was stuck in a bootloop. It restarted over and over again, sometimes it would boot normally, but after a while it would restart again. The heart rate sensor was on for some time, but after a restart it stopped. It worked normally several times and then reset. As of today, apart from the eternal bootlop, nothing is happening. After connecting to Garmin Express, I can synchronize it and update it, but when disconnected from the station, it restarts.
Below is a screenshot of the error log from a moment ago:
2413 (fenix 3 HR) SW ver: 560
Build Type: RELEASE
ESN: 3943965213
Battery Voltage: 4.196000V
11/19/23 16:58:23
RTL
errnum: 0x017
r0: 0x20025d40
r1: 0x00196bf8
r2: 0x000003cf
r3: 0x00196e0b
Return Address (LR): 0x00011077:Call Stack - PSP at 0x20025be0:
0x00011077
0x000e07bf
0x00196e0b
0x00010db9
0x00011625
0x00011625
0x00166dcd
0x00085bf5
0x00085bf5
0x0000ffff
0x0000ffff
0x0000ffff
0x0000ffff
0x0000ffff
0x0000ffff
0x0000ffff
0x0000ffff
0x00190707
0x0012eae1
0x0012eae1
HWM_usb_connected = 0x00. HWM_usb_mode = 0x01.
Uptime: 8854
the date in the log is correct, the time is not (probably due to lack of GPS time synchronization)
I'm looking for ideas on how to solve this problem.
Thank you