Connect IQ updates not going through?

Anyone else expiriencing delays with app updates staying in pending state?

Pushed a few updates for my apps yesterday and normally they go live within 5 mins, but now they are still pending...

RobinMorgan over 2 years ago

Is this really only me? How can I get help with this. The message says up tot 2 hours, its been more like 20 hours now...

jim_m_58 over 2 years ago in reply to RobinMorgan

On the right side of the screen does it show the new version number? If you install is the new version installed on your device?

RobinMorgan over 2 years ago in reply to jim_m_58

No still shows old version and also no updates available in ConnectIQ. ALso if I uninstall and then reinstall still get the old version. It just stays pending approval. Normally it takes like 5 minutes. But now all 4 my apps are just in pending state for almost a day now.

RobinMorgan over 2 years ago in reply to jim_m_58

Only when im logged in with my dev account i see the correct version on the right side, but i cannot install it.

RobinMorgan over 2 years ago in reply to jim_m_58

https://apps.garmin.com/en-US/apps/895657cf-fc93-4ec1-9f92-e3d48669075f

Here is one example it should be 35.4

jim_m_58 over 2 years ago in reply to RobinMorgan

Last update for that was on the 19th. Is that when you did the update?

I updated one of mine earlier today and it's showing the new version number and the update date is today, but I still see the "may take 2 hours" message.

RobinMorgan over 2 years ago in reply to jim_m_58

No for me it says last updated

Updated: June 20, 2023

I think you when you are not developer you see the date of the last approved update. Because I also see 35.4 on the right side. But if I log out I see only 35.3

But you are also having a delay in the update being approved?

RobinMorgan over 2 years ago in reply to jim_m_58

Oddly enough suddenly now 1 min ago the message has dissapeared. I dont see the update yet in the COnnectIQ app but will close and reopen a few times.

MobileDriveway over 2 years ago

Same thing happened to me, but seems to be resolved now. However, I got amuch bigger problem - my app dissapeared from the IQ store on the phone! It is visible in a browser, but NOT in the Connect IQ app on any phone. You can't find it even through the search. And I think it is gone for 2 days now!

Here is my app: https://apps.garmin.com/en-US/apps/9a619d99-3e5b-4eec-81e7-006655d797cc

I can see it in the installed apps only, but NOT in the store.

MobileDriveway over 2 years ago in reply to MobileDriveway

Just checked again - the app shows up in search now, so hopefully the rest will follow...