Need help with "An error has occurred" while saving parameters in Connect

It sounds similar (though with opposite value) to this: forums.garmin.com/.../bug-boolean-properties-with-default-value-true-can-t-be-changed-in-simulator

Actually, are you close to the memory limit? If yes then probably you went over the limit while saving the settings. It's also a known issue.

Thanks. Yeah, it's working well in the simulator and having problems on the real watches. I added the new setting by copying an existing one and replacing the property and setting name. As a last resort, I recopied the line, re-edit it, recompiled, pushed a beta copy to the store, installed it and retried saving the setting and now it works on both my Venu and my wife's VA4S (older model from late 2020). I did a diff between both changes, they are the exact same (including white spaces). There's absolutely nothing different. I then republished the app hoping that was the end of it, but a user with a Venu2 is still having problem and he's really far from the memory limit from what I can see when running it in the simulator

This is what he said appears on the watch when he tries saving the settings (with or without any changes):

"There was a problem saving settings to this device. Please try again in a few minutes" (Garmin Express on PC) or

"The setting cannot be updated at this time. Please try again" (Garmin IQ on mobile phone)

I"m expecting a Venu2 by mail today or tomorrow to replace my old Venu so I'll be able to check if it's something specific to his watch or more generalized.

See this thread towards the end. Sometimes turning off both the phone and watch at the same time can help with problems like this.

https://forums.garmin.com/developer/connect-iq/f/discussion/287821/settings-not-saved-iq-store

Thanks, I've shared the thread with the user. Hopefully that fixes his problem.

V4.2.4 has been released and it's still present :-(

Did you try jim's suggestion yet?

jim_m_58 said:

Sometimes turning off both the phone and watch at the same time can help with problems like this.

Yes, that's what I suggests to those with the issue but it's a PITA for them, understandably.

Wait so jim's suggestion fixed the problem?