Glance view missing surrounding line sometimes

Hi,

Since a recent update, I have a strange UI bug now on the glance view where my widget doesn't have the surrounding line sometimes, and it comes and goes randomly, sometimes it's visible, sometimes it isn't visible.

Example where the line is present :

Example where the line is absent :

Top Replies

Garmin-Inder over 1 year ago in reply to forandy +1 verified

Thank you for reporting this via the Venu 2 plus forums. If you have any additional questions please reach out via email or mention it in this thread.

All Replies

0 jim_m_58 over 1 year ago

Which device/fw? Does the line show if you move your glance to the middle in the second picture?

0 Jordan Penard over 1 year ago in reply to jim_m_58

That's on a venu 2 plus, on the latest fw. I'll try moving the glance higher up rather than last in the list. Just sliding the panel up and down does not solve it.

0 Jordan Penard over 1 year ago in reply to Jordan Penard

Ho well no it doesn't seems to solve it

0 forandy over 1 year ago

same here, anyone found a rule, when its happening?

0 Jordan Penard over 1 year ago in reply to forandy

I have a feeling that when you pull the glance top down it shows the problem but when you pull the other way it does not.

Seems like a bug to me since we can't interact with the halo at all from the api, we are only in control of the inside

0 forandy over 1 year ago in reply to Jordan Penard

Cannot confirm, on my site it's independent from scrolling top or down, also sequence has no influence. I played around launcher icon (smaller, with and without transparency, ...) not success ...

0 jim_m_58 over 1 year ago in reply to forandy

Things like this are done by the firmware and not CIQ, and it seems specific to the Venu2+ so make sure you note it in the Venu2+ product forum.
https://forums.garmin.com/sports-fitness/healthandwellness/f/venu-2-plus-964331130

If you see it on another device, note it in the forum for that device too.

0 Jordan Penard over 1 year ago in reply to jim_m_58

Thanks I just did that forums.garmin.com/.../venu2-glance-view-missing-surrounding-line-sometimes

0 forandy over 1 year ago in reply to forandy

Just updated to Venu 2 Series Pre-Rollout Beta 13.06. Seems to be, next update fixes the issue, halo is available stable with this FW version.

+1 Garmin-Inder over 1 year ago in reply to forandy

Thank you for reporting this via the Venu 2 plus forums. If you have any additional questions please reach out via email or mention it in this thread.