Properties seem to disappear

Some of my user told me his watchface restored to the default state after several days usage. I think the properties had been cleared. But I don't know why it happened.

His watch model is: tactix7

Do you have any idea about this case?

Thanks

Top Replies

Shent-Aurkhan (SHN) over 2 years ago +1

hi, maybe there is no link but on my side it happens with very low memory device (FR45-GS2-fr735xt) when due to the settings (arround +4kb) the device runs out of memory.

for exemple on 48kb device, my…

All Replies

Shent-Aurkhan (SHN) over 2 years ago

hi, maybe there is no link but on my side it happens with very low memory device (FR45-GS2-fr735xt) when due to the settings (arround +4kb) the device runs out of memory.

for exemple on 48kb device, my app runs 41/45(peak) and when settings are applied peak = 49, in that case the settings are reset to default

_psx_ over 2 years ago

I've described this on discussions, bugs but not many people reacts, vote, unfortunately.

Do see era error while calling getValue or strange invalid value errors?

li2niu over 2 years ago in reply to _psx_

Yes. I saw era errors while calling getValue or strange invalid value error

li2niu over 2 years ago in reply to Shent-Aurkhan (SHN)

Sounds reasonable

_psx_ over 2 years ago in reply to li2niu

For APAC devices I have strange era logs

https://forums.garmin.com/developer/connect-iq/i/bug-reports/bad-era-logs

I think it's connected with properties maybe when user tries to run settings on watch (getSettingsView()). Yesterday I managed to replicate this error on sim. Strange is that settings view doesn't have to use settings at all but system try to do something with settings.