fr935 apac crash

I got reported an app crash:

Error: Unhandled Exception
Time: 2022-12-05T15:22:09Z
Part-Number: 006-B2833-00
Firmware-Version: '21.00'
Language-Code: eng
ConnectIQ-Version: 4.1.6
Store-Id: b664a863-4bbc-4ae8-b068-56aa96014edc
Store-Version: 72
Filename: 874CA2F0
Appname: BC1000
Stack:
  - pc: 0x10002547
  - pc: 0x10001633
  - pc: 0x10002198

in the simulator i found it is using 006-B2691-00 (row version) and there is no crash,

so i suspect it has to do with apac version.

Is there a way to simulate apac version?

Tested with several other real devices (fr955, venu2sq, fr920xt) CIQ 4.1.6 without a problem.