Unable to upload to store: datafield that requires Permission

Former Member over 10 years ago

I have a datafield that I'm trying to upload to the store. It needs permission for using the user profile.

In the manifest I added:

<iq:permissions>

 			<iq:uses-permission id="UserProfile"/>

        </iq:permissions>

When I try to upload it to the store I get an exception:

The following errors were detected in your app file

- The app permission UserProfile in the manifest file is invalid.

Can this be fixed?

Former Member over 10 years ago

Is there any way to report this and have this fixed? I would really like to upload my datafield :(

hawken over 10 years ago

I'm going to look into this shortly and see if I can figure out what's happening. Apologies for the inconvenience!

Former Member over 10 years ago

Great, thanks.

hawken over 10 years ago

Our IT team was able to reproduce the problem and have identified an issue on the server side that's causing this. So, the good news is that this has nothing to do with anything you've done. :) I've asked if they can fix this for your app/profile so you can get it submitted, but I haven't gotten a response. Hopefully we'll have this sorted out soon.

hawken over 10 years ago

I've been notified that the issue has been fixed. Please try your upload again, and let us know if you continue to have trouble.

Former Member over 10 years ago

Thanks. I've uploaded my app and it's awaiting approval.

I think it would be helpful to be able to create a support ticket from the app management page. A forum might not be the best place for this kind of thing.

hawken over 10 years ago

We've got a mailbox we're setting up that you will be able to send messages to--I'll post the address once the set up is complete and I know it's working. That will probably be the best way to contact us about things like this.

hawken over 10 years ago

Okay, we've got [email protected] set up for questions about app submissions. This is a good address to use if you're having trouble getting an app submitted, waiting excessively long for approval, or have questions about why an app was not approved. Keep in mind that approvals can take up to 72 hours, though we're trying to avoid making you wait that long.

The forums should be used as a primary resource, especially for general Connect IQ questions and issues related to app development, but the App Admin will be available to help address issues specifically related to app submissions.

Thanks!

Former Member over 10 years ago

Thanks. I hope I won't need it, but it's good to know it's there :)