App Store approvals delayed?

I submitted a new app over a week ago, but it’s still stuck in “pending.” The developer documentations says I should receive approval or a rejection email within 72 (business) hours. I even submitted a question through the developer feedback form, and did not receive a reply. Anyone else experiencing approval delays? How can I “jiggle” something loose in the system, since there isn’t really a direct mechanism to contact Connect IQ store team?

0 jim_m_58 over 4 years ago

If you are using ANT, that can delay approval as it needs to go through an additional approval.

0 brewer_midwest over 4 years ago in reply to jim_m_58

Nope. It uses communications through the phone (internet APIs through the Bluetooth connection, but that’s it. Brandon.ConnectIQ or Travis.ConnectIQ, care to comment on why an app would be hung up in the approval process?

0 Brandon.ConnectIQ over 4 years ago

Apologies for the delay--your app has been approved! By the way, if you have questions about app approvals or other store-related issues in the future, you can contact us directly at the [email protected] address.

0 brewer_midwest over 4 years ago in reply to Brandon.ConnectIQ

Thanks, Brandon.ConnectIQ, I really appreciate it! Was there any word on why it took so long? Thanks for the email address, I'll file that away for the future, the ONLY contact I could find was the form at https://www.garmin.com/en-US/forms/developercontactus/ , which did not result in a reply either.