App downloads counter went backwards today

Today downloads counter on my app went down by almost 10K !

My app ( https://apps.garmin.com/en-US/apps/07ae0f49-7240-4475-a229-4507e8035fae ) showed 46532 downloads just 1 hour ago, and now it is 36603. I'm tracking a few other apps, and download couter went down on all of them, though not nearly as much as on mine (they were down by 2-4K).

Can anyone shed any light on what is happening?

Thanks!

0 jim_m_58 over 3 years ago

I checked one of my apps and the count went down by about 2k since earlier today, Never seen it before, It'd almost like they went back to an earlier save of the data for some reason,

0 MobileDriveway over 3 years ago

Would be nice to know for sure - any way to get a comment from Garmin?

0 MobileDriveway over 3 years ago

One app's download count just went back! This app: https://apps.garmin.com/en-US/apps/3210c772-f840-41a1-be50-81ef709b1b12

had 76K downloads couple hours ago, then it went to 74K, and now it is back to the original 76K plus around 100 more.

My app is still down at 36K (from 46K) though.

0 jim_m_58 over 3 years ago in reply to MobileDriveway

You'll see Garmin folks comment here (their names end with .ConnectIQ). You could try to "at" Brandon, but with this being a holiday week in the US, I'm not sure who's around.

0 MobileDriveway over 3 years ago

Another app's downloads went to pre-drop count. Mine is still down, but at least there is hope now.

Hi Brandon.ConnectIQ, would you be able to check what is happening?

Thanks!

0 FlowState over 3 years ago in reply to MobileDriveway

I think you want to mention Brandon.ConnectIQ

0 jim_m_58 over 3 years ago in reply to FlowState

Correct.

0 MobileDriveway over 3 years ago in reply to FlowState

Thanks!

0 _psx_ over 3 years ago

me too -2k:but Garmin's spp + several thousand:-) there was big automigration in in Garmin's app so maybe new watches, sdk

0 jim_m_58 over 3 years ago in reply to MobileDriveway

Seems back to normal today.(Wed)