Repeated blue triangle on my Venu sq

Former Member
Former Member

I got a venu sq at Christmas but it keeps showing a blue triangle on the screen. I looked it up and found that it meant the device had crashed. It was suggested that i plug the device into a computer which did solve the problem at the time but now every couple of days/weeks it keeps crashing. I am wondering if this is a known problem with the device or if there is a way i can get a permanent solution. I think the first incident of this was around March and the device is still in warranty