"Connect IQ" Now displayed on Data Field

cmehmen over 3 years ago

I have a Data Field, and on devices the like the 945LTE "Connect IQ" Is now displayed over my DF.

Is there any way to manipulate this text, or remove this?

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jim_m_58 over 3 years ago +1

Are you sure the DF didn't crash? What do you see in garmin\apps\logs\ciq_log.yml?
FlowState over 3 years ago +1

I actually had a user report the same issue recently, with a data field app on their new 945 LTE, but I assumed they meant that the data field crashed. Now that you mention it (*), I suppose they could…
jim_m_58 over 3 years ago in reply to cmehmen +1

Is this a simple datafield? Could it be a FW bug where it's not using the proper label?

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jim_m_58 over 3 years ago

Are you sure the DF didn't crash? What do you see in garmin\apps\logs\ciq_log.yml?

FlowState over 3 years ago

I actually had a user report the same issue recently, with a data field app on their new 945 LTE, but I assumed they meant that the data field crashed. Now that you mention it (*), I suppose they could mean they just saw the text "Connect IQ" on top of the field but it works properly otherwise. I've asked them to provide more information.

(*) And also because I checked my ERA logs and did not see any crashes for 945 LTE.

Is that what you're seeing? The data field works properly except for the fact that it has "Connect IQ" overlaid on top of it?

cmehmen over 3 years ago in reply to FlowState

Correct!

cmehmen over 3 years ago in reply to jim_m_58

It did't crash, I edited the original post with a photo

cmehmen over 3 years ago in reply to cmehmen

any idea? Travis.ConnectIQ

jim_m_58 over 3 years ago in reply to cmehmen

Is this a simple datafield? Could it be a FW bug where it's not using the proper label?

cmehmen over 3 years ago in reply to jim_m_58

No not a simple data field

Travis.ConnectIQ over 3 years ago

This is an interesting side effect of device firmware bug that I've previously reported (HORNET-3100).

I believe you will notice that the problem only occurs with layouts that have 5 or more fields.

FlowState over 3 years ago in reply to Travis.ConnectIQ

Thanks Travis!

Travis.ConnectIQ said:
I believe you will notice that the problem only occurs with layouts that have 5 or more fields.

That's interesting because I have a user who reported this with a "full-screen" data field of mine, which means that it's supposed to be used only with a 1-field layout.

This is how they described the problem:

"[There] is always "Connect IQ" displayed - nearly in the middle of the screen."

So it sounds like they were using the correct 1-field layout with the data field.

m.skerwiderski over 3 years ago

FlowState This is how it looks like on a 945LTE. I will send you a screenshot via email, cause I can’t upload the image in this thread.