watchface on fenix 5x

Hi,

I have made an update on a watchface from store and 2 users with fenix 5x are complaining that they no longer can download this watchface or see it in the watch

In manifest file Fenix 5x is checked.

What else could be the problem?

Thanks

0 Shent-Aurkhan (SHN) over 5 years ago in reply to Tak79

You use position with a watchface ?! I did not know we could.

Have you tried with Activity?

0 Shent-Aurkhan (SHN) over 5 years ago in reply to Shent-Aurkhan (SHN)

developer.garmin.com/.../Info.html

0 Tak79 over 5 years ago in reply to Shent-Aurkhan (SHN)

I am using both, first time I am trying to get the position from Position and if is null I will take it from Activity

0 jim_m_58 over 5 years ago in reply to Tak79

If you want the location in a WF, Activity.Info.currentLocation is generally used (null check it). Checking accuracy when GPS isn't running doesn't really tell you much.

Are you sure you're not getting a null back from Position.getInfo()?

0 Tak79 over 5 years ago in reply to jim_m_58

It was reported only in Fenix 5x and only after the latest software update. I have users with fenix 5x, but they didn't update yet to the latest version, and they don't have any problems

0 jim_m_58 over 5 years ago in reply to Tak79

The Fenix5x is an odd devices, in that it's got two processors. The main one and one used for the watch face. And some data, such as Activity.Info isn't updated to be used by a watch face. The only way a Watch face will see anything in Activity.Info.currentLocation (or currentHeartRate) is if the watch face is in preview/select one mode.

When you say your users haven't updated yet, is that your watch face update or a FW update?

0 Tak79 over 5 years ago in reply to jim_m_58

some of them didn't update yet the latest FW from Garmin