watchface on fenix 5x

Hi,

I have made an update on a watchface from store and 2 users with fenix 5x are complaining that they no longer can download this watchface or see it in the watch

In manifest file Fenix 5x is checked.

What else could be the problem?

Thanks

0 jim_m_58 over 5 years ago

Does the f5x show as a compatible device in the app store? Did you change the App Min API level? Is there an error when a user tries to download, or is it just that the app isn't get installed?

If it's just not getting sent to the watch, have them try Garmin Express to install it.

0 Shent-Aurkhan (SHN) over 5 years ago

Hi,

I have the same ''issue'' but seems to be asian store issue.

It Sometimes happen That app does not show up anymore on China store even if everything is right with sdk etc.

0 Tak79 over 5 years ago in reply to jim_m_58

fenix 5x îs în compatible devices on store and I didn't change the app min api level . Now is set to 3.1.x

I only checked Communications (Background Permissions Required)

0 Tak79 over 5 years ago in reply to Shent-Aurkhan (SHN)

not for me, I have someone from Netherlands

0 Shent-Aurkhan (SHN) over 5 years ago in reply to Tak79

OK, see the F5 forums, seems to have huge issue with the latest update, may be it is related.

0 Tak79 over 5 years ago

Hi,

Seems to be an error since the watchface started to loading on watch. Only for Fenix 5x and on watchface which worked before this software release(22.20)

This is from log:

Error: Symbol Not Found Error
Details: "Could not find symbol '0080012d'"
Time: 2021-05-29T08:33:20Z
Part-Number: 006-B2604-00
Firmware-Version: '22.20'
Language-Code: eng
ConnectIQ-Version: 4.0.2
Store-Id: e668dcff-5e6e-41bd-9840-e78646e2771b
Store-Version: 1
Filename: B5T83316
Stack:
- pc: 0x100015c7
- pc: 0x100012c2

0 Tak79 over 5 years ago

anybody knows what could be?

0 Shent-Aurkhan (SHN) over 5 years ago in reply to Tak79

you can check in your debug.xml with this

- pc: 0x100015c7
- pc: 0x100012c2

0 jim_m_58 over 5 years ago in reply to Shent-Aurkhan (SHN)

Yes. And here's a simple "how to" for that:

forums.garmin.com/.../so-you-have-a-ciq_log-file-but-all-you-see-is-pc-without-a-friendly-stack-trace---what-to-do

0 Tak79 over 5 years ago

seems that here is the problem:

var positionInfo = Position.getInfo().position;

var quality = Position.getInfo().accuracy;