Enduro onBackgroundData doesn't work?

Hi.

I have one user reporting that the weather doesn't update on his watch face. After digging in it looks like onBackgroundData function doesn't execute WatchUi.requestUpdate() properly.

The same guy had Fenix6, where everything worked fine. Everything works fine on his Enduro, except for the background processing.

Is there anything different about Enduros that would cause this? I can't imagine there's something wrong with his particular device that results in this issue.

Thanks

Top Replies

Makkas-CIQ over 4 years ago in reply to Shent-Aurkhan (SHN) +1

Thanks. I always used exlude="minutely,hourly,alerts". I don't think this is the problem.

In simulator everything works fine. Checked it again yesterday.

All Replies

0 Makkas-CIQ over 4 years ago

Well...

since last two weeks I got several reports from users with different watch models stating weather does not update anymore on my Alfa-Zulu watchface. I use openweathermap api in Alfa-Zulu.

On my Fenix 6 pro weather data also does not update since some days. I have no clue why. Alfa-Zulu code did not change for months and it always worked.

I assume that there's a problem with mobile connect app since one of recent updates.

If I have time, I might investigate further.

0 Shent-Aurkhan (SHN) over 4 years ago in reply to Makkas-CIQ

hi, if you use OneCall API on OWM, make sure you use "exclude" option,

since few days, OnCall API takes too much ressources to be dealt with the background process.

EDIT: OWM added "alerts" info recently which can be excluded.

0 Makkas-CIQ over 4 years ago in reply to Shent-Aurkhan (SHN)

Thanks. I always used exlude="minutely,hourly,alerts". I don't think this is the problem.

In simulator everything works fine. Checked it again yesterday.

0 jim_m_58 over 4 years ago in reply to Makkas-CIQ

There's been a problem with background services on the f6 devices for some time, and since this is based on the f6, probably the same thing.

https://forums.garmin.com/developer/connect-iq/i/bug-reports/fenix-6-with-background-app-watchface-doesn-t-update

0 Joe Berger over 4 years ago in reply to jim_m_58

Thanks, guys. I'm using current weather API, as I was aware of the memory and time lag problems with onecall API. I'll keep an eye for the background processing issues.

0 Makkas-CIQ over 4 years ago in reply to Joe Berger

Thanks. Yesterday I found that it actually is a memory problem (result code -403).
It seems that openweathermap added data to one call api results which makes them bigger and processing fails.

0 Shent-Aurkhan (SHN) over 4 years ago in reply to Makkas-CIQ

yep, that what I said, I had to minimize a lot my background code, and now it works.

0 Shent-Aurkhan (SHN) over 3 years ago in reply to Joe Berger

hi, have you found something ?