Debug Logging not working on ForeRunner 935

Hi,

I'm having some trouble with a single user of my app who has a 935. The app will not write to the debug log, but I cannot figure out why (and I have a problem I need to debug).

The Log is in APPS/LOGS/<APPNAME_SAMECASE>.TXT and the app is in /APPS/<APPNAME_SAMECASE>.prg

This works fine on my Vivoactive 3 when I build exactly the same code and deploy it. I get plenty of logs.

I ran a Zoom session to eyeball what he's doing, and unless we're both blind it's exactly the same name TXT file to the app name, but it never changes from 0 bytes.

Has anyone else experienced this, or has any ideas of other things to try. The app runs enough that it should definitely generate a large number of logs.

Would resetting the watch, or changing something about the build help? (I built it in both debug mode, and not)

The app runs fine on the 935 simulator.

Appreciate any ideas someone might have

Dresbo over 4 years ago in reply to jim_m_58

I've stripped out all the code but the main view and delegate and left some logging in the app startup.

If the user reports this doesn't log, there must be something intrinsically wrong with the project. If it does, I may have to start a binary search to narrow down the cause.

My rationale is that it logs at startup, so it's likely something wrong with the project causing logging to not bootstrap, rather than some code that hasn't even executed at the point of first logging.

jim_m_58 over 4 years ago in reply to Dresbo

There is something odd with your code, as I know I've used debug logging on many devices from CIQ 1 to CIQ 3 with no problem. Including things like the fenix 5 which is really the same as a 935 CIQ/FW wise,