Lost access to my original CIQ forum account?

Former Member
Former Member

UPDATED:

The issue: my forum account was lost after I updated my Garmin email address and password.

The solution: posted below.

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ORIGINAL POST:

Hi there,

As for my issue, I recently changed the email address on my Garmin account.

Then today, when trying to log in to the forums I found that a brand new account under this numerical username was created for me and I can't seem to regain access to my original forum account (which was called "Lignite").

I still have access to my old email address, so I can prove that it is actually me who owned the account before it was seemingly unlinked from my Garmin account.

This was my previous account: https://forums.garmin.com/members/db48064dd00a48d998517fb73d571c71 

Who can I contact to resolve this issue?

Thank you!

Edwin Finch

Lignite Software Inc.

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