ERA shows nothing

That's what you see if there are no ERA reports.  They occur when an app crashes, and the log is synced back to garmin,

Is it doing automaticity? Should user to make any settings?

I know that one user has problem and it'll be useful to take data without asking for sending CIQ_LOG

hi it is automatic, I think the user just need to sync the device with Garmin Connect if you want to force the feedback.

It' doesn't run, I asked for logs and he/she has sent it, there is crush 30 of January and no data in ERA (and should be 30 days).

Error: Symbol Not Found Error
Details: "Could not find symbol '0080020b'"
Time: 2021-01-30T17:18:01Z

It's probably that the user hasn't synced yet, or the log file is being processed on the server and hasn't shown up in your report yet.  Check again tomorrow.

Another thing is that you'll only see ERA reports for the current version of the app in the store, so if you updated your app after the crash occurred, you won't see it.

ok, thx

This is also a reason you don't want to update the app in the store ever day or so.  If you update today, you lose all the ERA reports before today.

It's best that you look at the ERAs, fix all the issues you can, and then update the store.

Unfortunately I generated a crash (in DF but DF are treated different exception are caught )synchronize and it still nothing in ERA (good version).

it's ok, debug.xml is necessary

On Linux I have to load the developer certificate again everytime I start ERA, otherwise no crash reports will show up.