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Settings change every time I connect to the Garmin Connect app

Former Member
Former Member

Hello everyone.

I have a little annoying problem. I have a Garmin vivoactive HR watch. I live in Belgium so I set my setting to the 24h clock display because that's how I'm used to read the time, but after every run, when I connect (my watch and my mobile phone (android)) by Bluetooth to the Garmin Connect App to synchronise my run, this setting changes to the 12h clock display with the a.m. and the p.m. that I don't like. Changing this in the settings of my watch only takes half a minute, but if there would be any way to prevent this from happening it would be much easier.

Can someone help me/has someone experienced something similar?

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  • Former Member
    Former Member +1 verified

    Thank you ! For the people with a similar problem, here is exactly what you have to do: 

    - Go to connect.garmin.com 

    - Login

    - On the top right op your screen (desktop), next to your profile picture…

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    Don't ever even look at the setting for this on the phone.  Sett it on the watch itself.  When you look at it with GCM that can cause a sync.  Also, just to be safe, make sure it's set to be 24 hours on the Garmin Connect web site.

  • Former Member
    +1 Former Member

    Thank you ! For the people with a similar problem, here is exactly what you have to do: 

    - Go to connect.garmin.com 

    - Login

    - On the top right op your screen (desktop), next to your profile picture, you can overview your devices. Click on 'Device Settings' of the concerning device.

    - There you have a few switch buttons where you can disable/enable some settings and you can choose between the 12h or the 24h time display. Change everything the way you want and don't forget to Save the changes you made at the bottom of the page.

    After I changed the settings on the site, the settings of my watch stayed the same after connecting with the Gamin Connect mobile app.

    I hope I helped you!