Connect IQ app fails to open Samsung s7

Former Member over 5 years ago

I have just got Fenix 5s and download the Connect IQ app but the app failso to open on my Samsung s7.

An error message appears saying that the app has stopped and give you the option of re-trying or closing the app.

I've tried deleting the app and re- installing it but the same thing happens.

Anyone know any fixes?

0 jim_m_58 over 5 years ago

Have you also installed GCM and set it up as far as pairing, etc?

0 Former Member over 5 years ago in reply to jim_m_58

I have Garmin Connect installed and synched with my watch. I was hoping to get IQ working so I can customise it.

0 jim_m_58 over 5 years ago in reply to Former Member

Not sure what's happening with the Connect IQ app for you, but to change settings/options you can also do that with GCM or Garmin Express on a PC. See https://forums.garmin.com/developer/connect-iq/w/wiki/14/changing-your-app-settings-in-garmin-express-gcm-ciq-mobile-store