Unable to upload to app store

I am unable to load an app to the app store. I am only using JPG images smaller than the maximum size allowed, but it keeps telling me that JPG, GIF, or PNG files are required. Also, I cannot select a subcategory no matter which category I select, which makes me think there is some sort of JavaScript error on the page that might be causing other errors. Please let me know if you need any additional details. I have attached a screenshot of the errors below:

I tried in chrome and Safari.

jim_m_58 over 7 years ago

Did you set a cover img and image1? Maybe attach the image you are trying to use for them. Maybe try saving your jpg as an png. Does that work?

kartoone over 7 years ago in reply to jim_m_58

I got it working today. I did nothing different, and uploaded the same files. Also, the jquery javascript error I was seeing in the Chrome console window was not there today. So hopefully they fixed that error. Still, I find it weird that you aren't able to select any subcategories. I'm still not sure if that is because there are no subcategories, or whether something is still broken on the page.

jim_m_58 over 7 years ago in reply to kartoone

Most things don't have sub categories. It's been that way for years.