Application reboots watch

Former Member over 10 years ago

Hello together,

some users of my sailing application report that in some cases the watch reboots while using the application. For one user this sems to happen every time he starts the app. He provided me with the logfiles, but the application logfile doesn't seem to hold any answers. There are just the outputs of my println statements. The ciq_err.log file has a lot of data, but I don't really understan what it means. Could anybody help investigate this issue? You can find the logs here

Thanks in advance

Former Member over 10 years ago

If the watch is rebooting it should be generating a log file called ERR_LOG.TXT in the root folder of the device. The CIQ_LOG.TXT is for application crashes that show the IQ! image. If it is possible for you to get the ERR_LOG.TXT file from one of these crashes, please send it to [email][email protected][/email] with any info you have about how the crash was triggered with your app.

jim_m_58 over 10 years ago

If it crashes the watch, and doesn't just give the "IQ!" icon, you may want to send err_log.txt from the root dir on the watch, as that's the device crash log.

Former Member over 10 years ago

If the watch is rebooting it should be generating a log file called ERR_LOG.TXT in the root folder of the device. The CIQ_LOG.TXT is for application crashes that show the IQ! image. If it is possible for you to get the ERR_LOG.TXT file from one of these crashes, please send it to [email][email protected][/email] with any info you have about how the crash was triggered with your app.

You are right. I meant the ERR_LOG.txt. It is in the zip file, too. I will send it to the provided email address. Thank you