[BUG?] Watch crash and internal corruption with my data field + TracBack

Former Member over 10 years ago

Hi. See here: https://forums.garmin.com/showthread.php?239718-Data-fields-Charts-(Pace-heart-rate-etc)&p=696328#post696328

If I:

Set up an activity with one of my chart data fields (e.g. https://apps.garmin.com/en-US/apps/869a88b7-37b0-4c34-b8b7-c9bfd01d47d1)
Start TracBack
Scroll back to the screen with my data field

Then various bad things happen: The watch reboots immediately. The connectIQ data fields have been replaced with "Timer", but the app preferences still claim 1/2 or 2/2 ConnectIQ fields are in use - the only way to get it back to 0/2 is to uninstall and reinstall the data fields.

This is with a Fenix 3 and 4.0 firmware.

This feels like it's a way away from anything I can do much about - nothing is logged as far as I can see, and ConnectIQ apps should not be able to crash the watch!

Any ideas? Is this just a bug in the firmware?

Former Member over 10 years ago

Is there an ERR_LOG.TXT in the root folder of your unit? If there is, I can take a look if you email it to [email][email protected][/email].

Former Member over 10 years ago

Is there an ERR_LOG.TXT in the root folder of your unit? If there is, I can take a look if you email it to [email][email protected][/email].

Yes, sent. Thanks!

Former Member over 10 years ago

Is there an ERR_LOG.TXT in the root folder of your unit? If there is, I can take a look if you email it to [email][email protected][/email].

Did anyone get a chance to look at this? If there is any way to investigate this further myself that would also be awesome!

Former Member over 10 years ago

I've looked at the report, but the crash is (as I expected) due to the device running out of memory. I have passed investigation on to the device team so they can determine what needs done.