Meaning of this feedback?

Hi,

what is the meaning of this feedback for my watchface?

"Nice but why does my watch keep switching from off and on. Started doing it since I downloaded this one?"

Please help, don't know where to start looking.

Thanks!

H
  • I'd need more information to understand the issue. It could be something simple like the device entering low power mode, so something like a second hand is disappearing and the user doesn't understand that this is normal. Or it could be that the app is causing their watch to crash. Unfortunately, I can't provide much help unless the user gives you more details.
  • I'd need more information to understand the issue. It could be something simple like the device entering low power mode, so something like a second hand is disappearing and the user doesn't understand that this is normal. Or it could be that the app is causing their watch to crash. Unfortunately, I can't provide much help unless the user gives you more details.


    I agree! I was able to find the user on Instagram after seeing a photo of a vivoactive with the specific watchface.

    Left a comment and followed the user, so hope he/she can assist me.