I have not recieved payment for my apps?

2223153 6 days ago

I uploaded about 6 apps to the store and have had around 50 downloads at $2 a piece. I know this by doing math on the ratio of devices per app ect. It has been about two months, and there is nowhere to track people downloading our apps, nor money made, nor has it been deposited into my account. Can someone help me understand how to get this info?

0 jim_m_58 6 days ago

Payment are at the beginning of a new month, and your first $10 is held in an account. The last 5 days or so are included in the next month as users can request refunds for 48 hours. Seems you would also need to track returns.. Also, be wary of what you see about devices in stats. You'll find some devices may not show up, and the numbers can be rounded.

0 jim_m_58 6 days ago in reply to jim_m_58

Oh. also if a user has two devices and installs the app on both, that counts as 1 sale, but would impact the way you are using stats.

0 2223153 6 days ago in reply to jim_m_58

Is there a clear way to view stats? Seems wild that there is no way for us to track sales other than guesses and request an Excel sheet like it's 1902

0 jim_m_58 6 days ago in reply to 2223153

There are sales reports.

Before Garmin Payments, both users and devs could see their actual download numbers, insteads of the rounded ones now.

You'd see something like 34567 and not 10k+. The rounding is larger based on the number of downloads. You'll see 1+, 10+,100+,1k+ 10k+, then 50k+, then 100k+, then 500k+, then 1m+ for example