DSA trader verification bug

waku 8 days ago

Dear Garmin,

There is no response from the [email protected] email account, and there is no ticket number provided for tracking.
You refer to the forum for support, but you do not respond here either.

Here are several recent complaints that still await your response:

We're your paying customers. Please show due respect.

Regards

1609535 7 days ago

Curious if it is it safe for someone with an already active merchant account to select Not Now at the Apps step of the Account Checkup to bypass this issue? Has anyone tried this already? (Merchant Account already is "active" with personal details & bank account "verified" already)

waku 6 days ago in reply to 1609535

It does not seem to matter.

You choose 'Not now', and you'll get the same popup next time you open your developer account.

6850226 6 days ago

This is truly frustrating. You invest time and money, get other people involved, only to end up stuck in a verification loop - even though the verification had already been approved previously.

I also sent an email to support, and so far, I’ve received no response.

waku 6 days ago in reply to 6850226

I'll write a post here before posting on LinkedIn.
Happy to have more people signing off, for more power.

waku 3 days ago in reply to 6850226

See https://lnkd.in/p/d9x4RvPX.
It might help if you add a comment that you are impacted too. Thanks.