Data field stuck in pending for over 10 days

Hi all,

My data field has shown "App pending" since I submitted it on 02/10, and I have had no rejection or email. I have seen that some pending apps were approved manually recently, so thank you to the Garmin team for working through those.

Details, in case it helps:

App: Visletic Data Field
Store link: https://apps.garmin.com/apps/10d4e314-d8f7-4ac2-b5f5-b8d1bbd41fe6
Version:1.0.2
Type: data field, works with the Visletic companion app on iPhone and Android

Is there anything I need to change or add for it to pass review? It is the last thing my iOS and Android launch is waiting on, so any pointer is much appreciated.

Thanks

avikoren1 14 days ago

I have a similar situation, 3 data fields stuck in pending state for over a week.

Terence 13 days ago

I have similar situation, 2 apps still in pending over 2 weeks period

Graticule 12 days ago

Same situation here, so adding our details in case it helps whoever is working through the queue.

Developer "Graticule": 13 watch faces have been pending with no rejection email.

Hybrid, Analog, Tactical Field, Tactical Mono and Chrono Sport, each with a Trial version: submitted October 9
Tube and Tube Trial: October 10
Diver Trial: October 13

Updates to our faces that are already approved still go through within minutes, so uploading itself works.

One more thing that may be related: our Merchant Account was approved on October 2 (confirmation email received), but the dashboard now shows "Account Status: In review" again, and the "Connect IQ Merchant Account" option is disabled in the upload form, including on our paid faces that are still pending. It was selectable until October 10. We haven't received any request for documents.

We've emailed [email protected] on October 8 and 13, but haven't had a reply yet.

App IDs:
7ea63f2c-c5c2-4b90-8f34-406a0eb37290
195a4c8c-17d9-4fb9-bddb-3efa7fa4dcea
0075e9ba-2cb0-47ee-bdfa-39a4a574c93d
291d3bc0-53d6-41e8-aad7-304a889da7ae
7f97b8f5-776d-44cc-94ce-a5fbb8c9183e
3b8d6e84-b0db-470b-a06d-12b6a1a57eb4
2995df7d-07d8-4e15-9555-5fa57ac49319
544e04df-cb87-4b64-837a-9e1165dc134c
89aaced7-b892-446f-b2fc-f34f2df299df
c84dc606-abb6-4fe4-85b7-de27b1d9a42d
0e0a6aea-28f0-45a2-a40e-a85e687a1b44
b03940ab-1ae4-4f98-90d4-2b2bb6b18d50
8ccb6328-d6f7-46c4-9049-086293ca4481

Thank you to anyone at Garmin who can take a look.