Garmin premium heart rate monitor strap heart rate monitor issues

Former Member
Former Member

Hi,

I just bought the strap few days ago. There are some issues I have found:

1. The strap did not work very well with my FR935. I have followed the instructions (touching water, tightly attached to skin etc.). The weird thing is it always lost connection after a while (sometimes seconds, sometimes minutes...) I need to use the watch to re-connect everytime.

2. When I tried to check the battery of the strap, it always show as "--" no matter how long I wait.

Does anyone have the same issues? Any help will be much appreciated!