Error Verifying Mobile Number - "The phone number provided is blocked for verification."

Hi there,

I have the following:

iPhone 15 Pro Max
iOS 17.5.1
Solid WiFi
Solid Cellular Connection
1. Located in Malaysia
2. Cellular provider - Maxis
Garmin Messenger v1.18.1

I am trying to verify my number and keep getting a "The phone number provided is blocked for verification." Screenshot below. I have tried with a different number that I owe, and I am getting the same issue. What can I do to resolve this issue?

Thanks,
-rastam.

Top Replies

Garmin-Leslie 4 months ago in reply to 7326732 +0 verified

Hello, I would recommend the following troubleshooting in this article Garmin Messenger App Verification Code Not Received or Expired. If that still does not work let us know and we will have to create…
Garmin-Leslie 4 months ago +1 verified

Hello, I would recommend the following troubleshooting in this article Garmin Messenger App Verification Code Not Received or Expired. If that still does not work let us know and we will have to create…
Garmin-Chris 3 months ago in reply to 3960458 +1 verified

Please try the troubleshooting steps listed in Garmin Messenger App Verification Code Not Received or Expired. If those steps do not resolve the issue, please contact Product Support with the information…
Garmin-Chris 3 months ago in reply to 4794380 +1 verified

Hello, I would recommend the following troubleshooting in this article Garmin Messenger App Verification Code Not Received or Expired. If that still does not work let us know and we will have to create…
Garmin-Chris 3 months ago in reply to 7395891 +1 verified

As stated in Garmin Messenger App Verification Code Not Received or Expired, if the troubleshooting suggestions do not resolve the issue, contact Product Support and provide the information below. To do…
Garmin-Chris 3 months ago in reply to 9780150 +1 suggested

As stated in Garmin Messenger App Verification Code Not Received or Expired, if the troubleshooting suggestions do not resolve the issue, contact Product Support and provide the information below. To do…

All Replies

0 7395891 3 months ago in reply to 7395891

I just talked to the support. The issue has not been solved yet. They are working on it...

0 Rosewarne 3 months ago in reply to 7326732

Sane problem here

0 René 3 months ago in reply to 7326732

Same problem here, fresh out of the box. My trip starts tomorrow, expected it to be plug and play...

0 5307751 3 months ago in reply to Garmin-Chris

I need the same assistance - the solutions provided are unhelpful and circular. The offers of 'expert help" readily available seem laughable .... It's hard to imagine that it's my phone that's the issue and seems based on the number of other frustrated end users to be in Garmin's court. Please advise

0 8893801 3 months ago in reply to 7326732

Have the same problem in Germany (+49). Seems like this is a beta test?

0 heikoks 3 months ago in reply to 5307751

Same frustration here

0 René 3 months ago in reply to 8893801

I am from Germany too, do you use Telekom as your provider?

0 JungleJim 3 months ago in reply to René

I can understand the frustration of things not working as it should, but did you contact Garmin Support? Garmin Support are the only ones that can actually solve these phone number verification issues for you.

0 René 3 months ago in reply to JungleJim

I fixed my issue on my own and posted a solution here yesterday, but it got deleted (I guess???)

0 René 3 months ago in reply to 7326732

Once again the way I fixed it:

1. Own number does not work during the initial setup in the Messenger app; error as seen in the screenshot
2. Tested other numbers from relatives with different providers (I have Telekom) (my father's o2 number worked)
3. Set up the device (inReach mini 2) using this number
4. Reset Garmin Messenger in the settings (don't uninstall)
5. Re-registration now possible with my own number and functions are working without problems

Maybe it works for you too