Error Verifying Mobile Number - "The phone number provided is blocked for verification."

Hi there,

I have the following:

iPhone 15 Pro Max
iOS 17.5.1
Solid WiFi
Solid Cellular Connection
1. Located in Malaysia
2. Cellular provider - Maxis
Garmin Messenger v1.18.1

I am trying to verify my number and keep getting a "The phone number provided is blocked for verification." Screenshot below. I have tried with a different number that I owe, and I am getting the same issue. What can I do to resolve this issue?

Thanks,
-rastam.

Top Replies

Garmin-Leslie 5 months ago in reply to 7326732 +0 verified

Hello, I would recommend the following troubleshooting in this article Garmin Messenger App Verification Code Not Received or Expired. If that still does not work let us know and we will have to create…
Garmin-Leslie 5 months ago +1 verified

Hello, I would recommend the following troubleshooting in this article Garmin Messenger App Verification Code Not Received or Expired. If that still does not work let us know and we will have to create…
Garmin-Chris 4 months ago in reply to 3960458 +1 verified

Please try the troubleshooting steps listed in Garmin Messenger App Verification Code Not Received or Expired. If those steps do not resolve the issue, please contact Product Support with the information…
Garmin-Chris 4 months ago in reply to 4794380 +1 verified

Hello, I would recommend the following troubleshooting in this article Garmin Messenger App Verification Code Not Received or Expired. If that still does not work let us know and we will have to create…
Garmin-Chris 4 months ago in reply to 7395891 +1 verified

As stated in Garmin Messenger App Verification Code Not Received or Expired, if the troubleshooting suggestions do not resolve the issue, contact Product Support and provide the information below. To do…
Garmin-Chris 4 months ago in reply to 9780150 +1 suggested

As stated in Garmin Messenger App Verification Code Not Received or Expired, if the troubleshooting suggestions do not resolve the issue, contact Product Support and provide the information below. To do…

All Replies

0 4794380 5 months ago in reply to 7464106

How did you resolved the issue?

0 9780150 4 months ago

I have the same issue. I already done the troubleshooting that listed but its not doing a thing about a the problem. How to resolve it?

0 Garmin-Chris 4 months ago in reply to 9780150

As stated in Garmin Messenger App Verification Code Not Received or Expired, if the troubleshooting suggestions do not resolve the issue, contact Product Support and provide the information below. To do so, visit the Product Support Contact Page and input your inReach device or Garmin Messenger App for the product.

Phone Number (including country code)
Phone Carrier - VoIP (Voice over Internet Protocol) number may work based on the carrier and if it is an SMS-capable number
Phone Model
Android or iOS version of the phone
Location (State or Province & Country)
Date/time of last verification attempt
Did you receive a 6 digit numeric code?
What error message was displayed in the Garmin Messenger app (if any)?

+1 Garmin-Chris 4 months ago in reply to 3960458

Please try the troubleshooting steps listed in Garmin Messenger App Verification Code Not Received or Expired. If those steps do not resolve the issue, please contact Product Support with the information requested in the article.

0 4794380 4 months ago in reply to 7326732

Hi there,
I have the following:

iPhone 15 Pro Max
iOS 17.5.1
Solid WiFi
Solid Cellular Connection
Located in Malaysia
Cellular provider - Celcom
Garmin Messenger v1.18.1
I am trying to verify my number and keep getting a "The phone number provided is blocked for verification.". What can I do to resolve this issue?

+1 Garmin-Chris 4 months ago in reply to 4794380

Hello, I would recommend the following troubleshooting in this article Garmin Messenger App Verification Code Not Received or Expired. If that still does not work let us know and we will have to create a case to have this looked into further.

0 7395891 4 months ago in reply to 7326732

Hello, I am having the same problem with my android phone. Any solutions, yet?

+1 Garmin-Chris 4 months ago in reply to 7395891

Phone Number (including country code)
Phone Carrier - VoIP (Voice over Internet Protocol) number may work based on the carrier and if it is an SMS-capable number
Phone Model
Android or iOS version of the phone
Location (State or Province & Country)
Date/time of last verification attempt
Did you receive a 6 digit numeric code?
What error message was displayed in the Garmin Messenger app (if any)?

0 7395891 4 months ago in reply to Garmin-Chris

So it hasn't been solved yet for user 7326732 who had the same problems 29 days ago???

0 Garmin-Chris 4 months ago in reply to 7395891

If they contacted Product Support with the requested information, it has almost certainly been resolved by now.