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Active calories not counted

Friz1983
over 2 years ago

I write also here but I saw that this problem is already in the forum of the 540 and 840. If you do an activity and you main device is not your bike computer the calories are not counted for and are also taken away from your my fitness pal. 

Today I do 2 ride to work (registered with my watch 955) calories counted and added on my active calories on garmin and on my fitness pal

Then this evening I do a 3 hour bike ride 1500 calories burned (1040 + power meter) and all the calories are not counted in garmin and automatically subtracted from my fitness pal (so for garmin and my fitness pal I burned 0 calories for a 3 hour ride) 

In the forum of the 840 and 540 they already find out that if you set the bike computer as main device the problem is solved (but then you don't get the calories from your watch) seems a problem with the new physio true up.

Please garmin can you fix this ASAP?

  • 0 1 day ago in reply to Garmin-Maeve

    any update 2 years down the line? I had the same issue yesterday.

  • 0 1 day ago

    I figured out another work-around I'll document below, but I also realized that even though Garmin Connect does not correctly aggregate active calories, Apple Health does.  As it should be, Apple prioritizes the source device and sensors that originally documented the activity.  In other words, if you have parallel workout data from both Garmin watch and Garmin Edge, if the Edge was the device that captured the workout, it ignores the Garmin "priority device" nonsense and uses solely the Edge data. 


    Long story short, if you are happy with all the Garmin data BUT the Active Calories counter, you can just get to that data in Apple Health.

    Of course this is never reflected on the Garmin watch correctly which lead me to try this last-ditch workaround effort and surprisingly it worked.

    • On your Garmin watch, go to the Bike/Cycle activity and go to settings. Make sure to enable "broadcast HR". 
    • Make sure you pair your power meter and any other bike sensors to both the Garmin Watch and your Edge. 
    • As you prepare to ride, start your activity on BOTH your watch and the Edge. If you've done everything correctly, you should see all sensor data including watch HRM data on Edge as well as Garmin watch.
    • Upon completing your ride, save your Garmin Watch ride.  On the Edge, just discard the ride. 
    • Garmin Connect will show the correct active calories (from REAL sensor data) as recorded on the Garmin Watch and not whatever ridiculous algorithm it is using to "guess" the active calories.

    For me, this is a far better option than the Extended Display feature because Extended Display frankly sucks. The screens are terrible, hard to configure, and I feel like I am using 10% of the capability of the Edge (no weather screens, no music controls, can't show graphs/charts, etc)


    The absurdity of having to go through these kinds of workarounds and the absolute non-input of Garmin support over this years-long issue is infuriating.  This is the kind of **** that leaves the door open for Apple and others to come steal this market.