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Problems with connect to Yazio

Former Member over 4 years ago

Hello together,

actually is a problem to connect the app to Yazio. This problem is since the last damage.

How long do you think is the problem?

Greats from Germany

Sven

Top Replies

Former Member over 4 years ago in reply to seilogramp +4

Hi, I have the same problem - but reconncting doesn't work because it says 'reconnect' but it doesn't show me the garmin website for consent and therefore the yazio app doesn't reappear in my garmin account…
_Ernus_ over 4 years ago in reply to seilogramp +1 verified

I have the same issue so I went to the Garmin website and found this:

Garmin has partnered with the following third party fitness websites to facilitate the synchronization of data from Garmin Connect
…

All Replies

0 seilogramp over 4 years ago

I'm not familiar with this app, but if it's like the other connected apps, you might have to re-establish the connection between Garmin Connect and Yazio.

This is typically done by going to Yazio, disconnecting Garmin Connect. Go to Garmin Connect, disconnect Yazio. Go back to Yazio and connect again to Garmin Connect.

0 Former Member over 4 years ago in reply to seilogramp

Hi, I have the same problem - but reconncting doesn't work because it says 'reconnect' but it doesn't show me the garmin website for consent and therefore the yazio app doesn't reappear in my garmin account information. So it's worse now. Kind of. No connection no snchro no nothing.

0 seilogramp over 4 years ago in reply to Former Member

I was going to step through this to see if I could replicate your issue. However, it requires me to "unlock all" and pay for the service. I assume you are a paying customer of Yazio? Other than that, I checked the Yazio support site and noted these items.

Which apps & devices can connect with YAZIO?

On that page it states "It is not possible to connect YAZIO to more than one app at a time." Not sure if that's your issue or not.

Which data are being synced between YAZIO and Garmin?

The following data are sent from Garmin to YAZIO:

Steps and activity calories
Activities and burned calories
Weight

The following data are sent from YAZIO to Garmin:

None

Also, this was mentioned on the German forum. Translated here...

sync Garmin Connect Android with the server by opening the app.
open YAZIO - but the data is generally not visible yet.
drag the screen down in YAZO, the gyro turns and the data is retrieved. FIRST NOW, the data from Garmin Connect (daily steps, activities, weight) is visible in YAZIO.
Sometimes you even have to import the data from the previous day in this way, because the pushing is always only possible for the displayed day.

0 Former Member over 4 years ago in reply to Former Member

It's been months and I am still not able to connect with my Garmin Connect. Exactly the same issue - no prompt to reconnect with Garmin Connect credentials.

0 seilogramp over 4 years ago in reply to Former Member

Suggest logging out of Garmin Connect completely, as it is probably pulling your saved credentials using OAuth or saved passwords in the browser. Or try a different browser.

From Garmin's support site - Data from My Garmin Connect Account Is No Longer Syncing over to My Third-Party App

+1 _Ernus_ over 4 years ago in reply to seilogramp

I have the same issue so I went to the Garmin website and found this:

Garmin has partnered with the following third party fitness websites to facilitate the synchronization of data from Garmin Connect

So Garmin is not partnered with Yazio anymore.