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Import TCX or GPX - An error occurred with your upload. Please try again.

Former Member over 6 years ago

Hi,

I am seeing "An error occurred with your upload. Please try again." when I try to upload either GPX of TCX files exported from Strava to Garmin connect. I've tried with Chrome and Safari.

Is this some transient issue with GC, or do I need to do something different? I've not had issues uploading files from Strava before.

Thanks.

Top Replies

Ffef over 6 years ago +19 verified

Hi, I just wanted to jump in at the end of this.
I exported your Strava GPX and imported it in connect without using another service.
From connect.garmin.com > Courses, the side bar that pops out with a…
Former Member over 5 years ago in reply to Ffef +4

Thanks! this works.
Just to clarify, courses are found under training
connect.garmin.com > Training > Courses
Former Member over 6 years ago +3

To follow up on this, I used the add timstamp tool here: https://gotoes.org/strava/index.php to create a new GPX file, which I was able to import to Garmin Connect.

All Replies

0 Former Member over 4 years ago

THIS SOLVED IT FOR ME FOR 2MIN

support.garmin.com/.../

+1 Former Member over 4 years ago

THIS SOLVED IT RIGHT AWAY FOR ME:

support.garmin.com/.../

0 Smokescreen over 4 years ago in reply to Former Member

This did the trick for me. Many thanks!

0 Former Member over 4 years ago in reply to Former Member

Many thanks for that - not at all obvious otherwise and seems a strange place to file the important 'courses' link

0 zipzit over 4 years ago

Funny I got here after a whole bunch of testing. I was trying to deduce what Garmin was looking for in successful uploads. I thought I'd come here and share my results. The good news is you folks are way ahead of me, with the Gotoes link.

A standard.gpx file can use Routes, Tracks or Waypoints within the .xml format to identify points along a route. Garmin Connect upload requires Tracks<trkpt lat="" lon=""></trkpt> AND each track point has to have a <time>time</time> entry.

Why doesn't the Garmin upload error message tell us that? It sure would make things easier.

0 2990537 over 4 years ago

Also have same issues in 2021 and this worked for me also thanks very much.

0 2990537 over 4 years ago

Same issues occurring for me in 2021! This worked well thanks very much. Jessica

0 5866746 over 3 years ago

It's unbelievable that it's been 3 years and this problem is still a thing. People like me have to google the problem, find this thread and then find the solution. Why is that cloud icon even there at the top of the page if it's impossible to upload courses using that? Did the website developer get fired and they forgot to hire a new one?

+1 seilogramp over 3 years ago in reply to 5866746

5866746 said:
Why is that cloud icon even there at the top of the page

I suppose there should be some verbiage stating how to import courses. As it is now, it mentions that this feature is specifically for activity files.

If you want this changed, you can submit a request using the Share Ideas web form.

To import courses...

Go to https://connect.garmin.com/modern/courses

Select Import

Then you can drag & drop or browse for the TCX or GPX file that contains your course. Let us know how it goes.

0 hicycles over 3 years ago in reply to Ffef

I know this is 3 years old, but geez, this was super helpful. I mean, the word "Import" is so tiny, it's easy to miss. Thanks again!