Hi! Your watch might have messed up some data, resulting in a corrupt .fit file. Try these steps:
1. manually upload https://support.garmin.com/en-US/?faq=Ht3ZP52Kju075uKvqTqu99 - connect your watch to your…
I am having the same problem right now with my newly purchased Forerunner 45. I even tried to do another activity and this new one appeared on my app. How to resolve this problem? Thank you
hi,
funny you are aware you asked yourself ?
you could have a corrupted fit file on your watch
get the corresponding fit file from within the activty folder on your device
run that fit file through Fit File Tools's section remover (whitout any removing)
import the resulting fit file manual from within Garmin Connect Web
when this fails
with your consent we can have a look at your file with FitFileRepairTool
zip the fit file and upload here in the forum (drag & drop on your post)
or provide a link to it on a cloud storage
happy & safe sporting
Hi OnlyTwo!
I'm having the same issue as everyone else. My activity does not show up on my Garmin Connect but it does show on my vivosport watch. Here's a link to my .fit file
https://drive.google.com/file/d/1F4yP6yGdAlDen_GCDDyFkUs1qCNEKze7/view?usp=sharing
Thanks!
Reema
hi,
the fit file you provided is not the file that contains your activity data
those fit files containing your activity data you will find (or not) in the activity folder
please feel free to follow procedures written in this thread
happy & save sporting
Hi @OnlyTwo
No fit files/activity data in the activity folder.
And what's synced on Garmin Connect is not the full activity..
What can we do now? Help please?
Regards,
Reema
hi,
now you lost me
My activity does not show up on my Garmin Connect but it does show on my vivosport watch.
And what's synced on Garmin Connect is not the full activity..
No fit files/activity data in the activity folder.
What can we do now?
sorry, nothing
how do you sync your watch
happy & safe sporting
Hi Two!
Ok let me be a bit more specific..
For example on June 18, on Garmin Connect (the app on my android note 9), shows that I did 9087 steps. In reality, I actually did over 10k steps to beat my goal for the day. The real figure of above 10k is reflected on my vivosport watch, but when I sync, it only syncs up to the 9087 steps.
The activities are syncing (for example the details of the walk are accurate), but the steps taken after the walk to complete the goal of 10k are not.
Maybe it's worth noting that when I go for my walk i turn on GPS? Not sure if that has anything to do with the inaccuracy of syncing.
Thanks for your help! Let me know if you need more details.
Regards,
Reema