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Tapping device icon works only once

pstoppani

Tapping on the device icon in the upper right works only once.  I have to restart the app to get it to work a second time.

  • 0

    Thanks for the report. If you haven't already, please try these troubleshooting steps:

    • Ensure that your iOS version is current
    • Ensure the Garmin Connect app version is current
    • Restart your phone

    If issues continue, reply here with the following info so we can better understand what is happening:

    • When did the issue first occur?
    • How often does it occur?
    • Does it only happen under particular circumstances?
    • What steps are taken to have this happen?
    • What model of iPhone is being used?
  • 0 in reply to Garmin - DK

    It started a few weeks ago.

    Happens an time I want to change an watch setting (I have multiple watches)

    To repro:  Tap on the device icon, go back to the main screen, tap on the icon again (nothing happens)

    iPhone 17 Pro Max

  • 0 in reply to pstoppani

    Thank you for the information. If you have not tried already, I would recommend uninstalling/re-installing the Garmin connect app on the iPhone 17 Pro max. Is there by chance a different device around that can install Garmin Connect for testing to see if that device is able to reproduce this? 

  • 0 in reply to Garmin - DC

    I have tried reinstall the app.

    I have multiple devices connected.  That may be a clue.

  • 0

     Title Bar Offset on iPhone 15 Plus on iOS 26.1

     I have same issue. Reported it a month ago. Sent all data to support and told no timescale for fix! It’s a bug introduced two updates ago. No ‘troubleshooting” will work!

  • 0

    Thanks! I've got you added to a support ticket on this. Once we have some meaningful updates, or if we need any additional info, we'll let you know.