This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

The "laps" tab is suddenly no longere visible for custom workouts in the Garmin Connect app...

5640697 11 months ago

Suddenly after my workout today I don't see the tab "laps" anymore on my custom workout in the Garmin Connect app...

Even in the history the tab "laps" is disappeared. I have a Epix Gen 2. Does anyone else has this same problem?

Top Replies

5640697 11 months ago in reply to Frederick +2

Hi Frederick! Thank you for your respons!

With my costum workouts I only see now 4 tabs: "Overview - Stats - Charts - Gear".

Before it where 5 tabs: "Overview - Stats - Laps - Charts - Gear"…
KrapfenKringel 10 months ago in reply to JForJoy +2

Tell Garmin: https://www.garmin.com/en-GB/company/contact/

And please don't forget to mention this is also an issue for the Android version.
5640697 10 months ago in reply to 5640697 +2

Just received an email from Garmin with amazing news! Open the Garmin Connect app on your phone, do the new update (V4.74) and the problem is gone!!!

Laps tab is back

All Replies

0 6944849 11 months ago in reply to Frederick

Hi have you had any reply from them?

I’ve just gone out to do an interval session (SUP) and I also can’t find my splits. It used to have it as laps didn’t it?

0 5640697 11 months ago in reply to 6944849

I had 2 times contact by phone… they can’t help.

They told me every phone running on IOS has this problem and don’t know when or if it will be fixed!

Not so happy with this answer as I really need the lap times and speed for my trainings.

0 5640697 11 months ago in reply to Frederick

Thank you Frederick

0 Frederick 11 months ago in reply to 6944849

No reply, it was just noted.

It was labeled as ‘Laps’ and is still is, but will only appear when starting an activity without a workout.

5640697 said:
They told me every phone running on IOS has this problem

Seems like Android users as well.

0 KrapfenKringel 11 months ago in reply to Frederick

Frederick said:
we’ll see a fix for this real soon.

I think "soon" is over by now. Probably again a game of mobilizing enough people for Garmin to care. At least the fact that it works in "free mode" and not with a workout should mean it's a bug and not a conscious decision to remove that feature. Also that it happens in the code for Android and IOS.

Maybe we need some Garmin Influencers to pick it up.

0 Frederick 11 months ago in reply to KrapfenKringel

KrapfenKringel said:
I think "soon" is over by now.

Was thinking the same thing. Already 25 days, it’s crazy how fast the days go by.

0 1234384 11 months ago

Check

0 1234384 11 months ago

Check

0 KrapfenKringel 11 months ago in reply to Frederick

Android got it's second update after it was removed, but no change yet.

0 Frederick 11 months ago

Back to Connect Web in the meantime. ‍