Ever since the last update 3 days ago, Garmin connect keeps logging me out of my mobile app and I have to reconnect and re-sync my Fenix5 with the app. It is very frustrating.
I am on an iPhone 11pro and all software up to date.
Ever since the last update 3 days ago, Garmin connect keeps logging me out of my mobile app and I have to reconnect and re-sync my Fenix5 with the app. It is very frustrating.
I am on an iPhone 11pro and all software up to date.
Same issue here. iPhone 7 running latest iOS (13.2) and Garmin Connect app (4.25).
Every time my phone turns off due to low battery the Garmin Connect app logs itself out and removes my 2 devices. I have…
Hi! Try this. If GC asks for sign in, just end the app (double click home button and end GC) do not logo in. The try opening it again. It works for me. But it is weird.
Answer from Garmin support: "... I am sorry that this happens when you power the phone off. This is something that has been reported and we are working on correcting it. I have added you to the case…
4 Garmin devices to re install everyday on connect. I’m so over Garmin's software.
I have had a reply from Garmin connect support.
Basically I’ve cleared the cache on my iPhone11pro & all seems to be working normally again.
“Press & release volume up
Press & release volume down
Press & hold power/lock until Apple logo appears then release”
Similarly clearing cache on older iPhones should help. The exact method depends on which iPhone generation it is.
So following this procedure your Connect app is no longer logs you out when you power down and then power up your phone?
iPhone 8P does not have this feature -- can only 'clear the cache' of specific apps. I offloaded the app (deleted the app but kept the data) and then re-installed it but am still having the problem. Others above have deleted and reinstalled the app (I presume with the data as well) and it's still happening. Glad it worked for you.
Yes it does.
It’s just an iOS hard reset.
Garmin called it a cache clear.
same process on an iPhone 8