Related
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

text message notifications not coming through after iOS 13 update

9139527
over 5 years ago

Just updated my software to iOS 13.0 and now my FR635 will not alert me of text notifications. When I receive a text my FR635 does not buzz or even show that I have a notification. When I receive notifications from other apps (twitter, groupme, etc) my FR635 will not buzz but with show them on my notifications widget. The only thing my FR635 will do still is buzz for incoming calls. 

I saw other people with similar problems and tried going to settings -> notifications -> connect -> show previews -> always, but this did nothing for me. I still do not get notifications for texts at all or any vibrations for all other notifications (besides phone calls). I have phone notification alerts set to vibration for both during an activity and not during an activity through the Garmin app.

Top Replies

All Replies

  • 0 over 5 years ago in reply to Garmin-Blake

    Sorry mate, I'm with everyone else on this one. I paid $1000 Aussie dollars for a Garmin Fenix 5X so that I could receive texts and messages on my watch. If I wanted it just for HR and distance I could of paid 200 or less. I have tried every possible scenario to fix this and it still doesn't work. To say "just turn on your preview" (which doesn't make it work either) is not an acceptable answer. Apple engineers have created this and I'm fairly sure you have engineers to create the Garmin app. It's a man made issue, which can be fixed by man made processes. Can it really be that hard ? I'm sure you have dealt with Apple in the past when making or updating your app....It seems what you are stating you believe is a fix for the products is not a fix, but Garmin throwing their skirt over their heads saying 'Too Hard'. From what I can read approx. 50% of users are still having issues. That's not a fix..... I'd say Garmin may need to start re-branding their products and lowering prices, because all you are selling is a watch with HR and a few other features. To say they receive smart notifications is false advertising. Or alternatively attempt to come up with a solution before everyone starts returning their faulty products.

  • 0 over 5 years ago

    I have the forerunner 735 XT and I’m experiencing the same issue. I have tried all the suggested fixes with no avail. What’s the eta for this fix? Thanks! 

  • 0 over 5 years ago in reply to Skunter

    Well said Skunter!  I am fairly tech savvy and have tried every possible fix listed on this blog and nothing works.  For Garmin to just say try this and if it doesn't work too bad is not acceptable.  Fix it or start giving out refunds for products that do not work as advertised.  I love garmin have been using their products for years but this is pretty ridiculous.  There has to be someone out there to create a patch to fix this. GET ON IT GARMIN!

  • 0 over 5 years ago

    Same issue with my Forerunner 935, all other notifications, WhatsApp etc showing up fine just text, driving me crazy!!

  • 0 over 5 years ago

    Same issue on my Forerunner 935... all other notifications, WhatsApp msgs showing up just text/iMessage - driving me crazy!!

  • 0 over 5 years ago in reply to 1266950

    I have got that issue after every iOS 13.x update and this is how I always have got it working again:

    -Add ”do not disturb” and ”phone” to you Controls if not already there (not sure about the labels since I use my watch with Swedish language)

    -Toggle ”do not disturb” on then off

    -Toggle ”phone” off then on

    Don’t know if I’m lucky, but this has always solved it for me?

  • 0 over 5 years ago in reply to Garmin-Blake

    THANK you Garmin-Blake!  This was driving me nuts and turning on "show previews" worked!  

  • 0 over 5 years ago in reply to oBuTTuSo

    Think you’re lucky, I tried that and still no joy Disappointed To make matters worse iOS update even messed up hands free in my car! 

  • 0 over 5 years ago

    Worked for me! Settings-notifications-show preview

  • 0 over 5 years ago

    iPhone XR IOS 13.1.2 Having same problems with Instinct.

    On iPhone try settings > Bluetooth > the information button (I in a circle ) beside the name of your phone ie INSTINCT, turn “Share system notifications” toggle on. All notifications working again