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[Help/Rant] Garmin Connect syncs but activity does not shows up?

Be new user of Fenix 5S. Two days gym hypertrophy training.
Yesterday sync was fine. Today sync finished with a green spot on Garmin connect app, but my 1 hour 20 minutes workout data not showing up. Cool beans, 50% failure rate.
Tried everything: iOS latest version, firmware seems updated to 4.9.0.14 last night by itself. Disconnect wifi, blue tooth, restart iPhone, restart app. Sync over and over again. The activity data can be found in the watch, just refuse to appear on Garmin connect app or web version.
Try to locate and search if there is force sync option, didn't find any.
Try to search on watch if there is manual upload option from activities, didn't find any.

Fine...Manually edit online, 25 different weight training activities with time/reps/weight/name (and there is no such thing called "close grip bent over barbell row" according to Garmin's search result), plus an indoor rowing without a field to fill in strokes per minute...

Earlier today tried to link the Garmin with Nike Run Club, failed like 10 times (coz I tried 10 times of mini run), finally succeeded after I unlink then link again...

Feeling painful and pathetic, felt I had better experience without this device...
Don't really need to know how many steps I do everyday anyways.

Do this kind of things happen a lot? Software failures? Sync failures? Any suggestions for this type data losing during sync but stored fine locally on the watch?

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0 Nawees over 1 year ago in reply to 6001116

My .fit file was broken, but the URL http://garmin.kiesewetter.nl/ doesn’t work anymore. Found https://fitfiletoolscom/

0 Buck007 over 1 year ago

I managed to fix this issue for one activity that wouldn’t sync to the iPhone app by connecting the Fenix6 directly to Wi-Fi. It appeared in Garmin Connect almost immediately and ironically, I got a notification from Garmin Connect on my iPhone to say that it was ready.

0 5826220 over 1 year ago in reply to mudcastle

I had the same issue where the steps were loading but the activities weren't. This solution worked for me. Just restarted the watch and everything synced up correctly.

0 8257025 over 1 year ago in reply to 6001116

I’ve used this step, but somehow the website said it cannot repair the corrupted/damaged file. Second time I’ve had this issue, previously with Forerunner 945, and now with Forerunner 955. Can anyone help me to recover/fix the corrupted file? Even the data for my run inside the watch now seems to be missing data after the failed sync on garmin express

0 seilogramp over 1 year ago in reply to 8257025

8257025 said:
Can anyone help me to recover/fix the corrupted file?

Yes. We can take a look at the fit file and attempt to repair it for you.

Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
Or upload the fit file to a file sharing service, such as OneDrive, Google Drive, Dropbox, etc., make the file public, then paste a link to the file in your post.

0 8257025 over 1 year ago in reply to seilogramp

D1AM1755.rar

Here is the file as per requested, ill be really grateful if you can have a look at it, thank you so much

0 seilogramp over 1 year ago in reply to 8257025

This will work - D1AM1755-fixed.zip

This one I was able to fix using FIT File Tools section remover without any adjustments.

I don't see a lot of requests for fixing corrupt files from a Forerunner 955, but seeing that you used an HRM-Pro, I suspect that might be the reason for the corruption. See below.

seilogramp said:
HRM-Pro, Tri, and Swim will sometimes corrupt activity fit files

Update the HRM firmware How Do I Update the HRM-Pro Software Using the Garmin Connect App?

Note that HR data download after the activity is usually for swimming or when for some reason you could not wear your watch during an activity.

During the HRM-Pro download process keep the strap and watch in close proximity

If issues persist even after the firmware update, contact Garmin Support

More here about corrupted HR data: Corrupt FIT File Repair Requests

+Former Member for a 2nd opinion.

0 8257025 over 1 year ago in reply to seilogramp

Thanks a lot man, I really do appreciate it! So after this I shouldn’t be downloading the HR value after my run? No matter if it’s indoor or outdoor activity?

0 seilogramp over 1 year ago in reply to 8257025

Right, unless there is a reason you cannot wear the watch during the activity.

0 8257025 over 1 year ago in reply to seilogramp

I see, thank you again mate, if you’re ever in Malaysia, give me a shout I’ll bring you out for some good foods here!