Error - a problem occured while attempting to sign into Garmin Connect

I get the same message in the UK. I contacted the Garmin support desk, and they were fairly poor. Didn't ask what version of software I had on my phone or type of phone, but just said they couldn't replicate the problem so it must be the phone - not impressed. It use to work fine, but now doesn't, and hasn't for over a month. Love my 620 forerunner, but think Garmin are pretty poor with their support, as it seems lots of people have this issue.

Is there a solution for this error while sign on android app ?

Maybe you set Time in Android is not correctly?

YES! It helped me. I set time and zone on auto and everything works again. Anyway, my manual settings were correct, it is a bug in GCM - all other programs, strava for example, worked flawlessly.

Спасибо, Виталик :cool:

The time zone fix works!

I tried every possible option on this thread and nothing worked until a turned on the 'Automatic date & time' and 'Automatic time zone'. Worked flawlessly since then.

Come on Garmin. Please fix this design flaw!

Sure you had issues but why is this a design flaw and not a feature?

Cannot sign in to garmin connect

Just changed my mobile to a galaxy s6 and install garmin connect mobile app. Now I cannot sign in!
I have tried the suggested time and date changes, but no joy.
Someone please help, I have wasted hours trying to fix this.

Thanks

Thanks for the automatic time suggestion. I was trying to see if anyone was having this problem, and this nailed it. On the other hand, that´s really a problem on the app side, since as users we SHOULD have this option...

This is still a problem. Tried everything when I found I couldn't log in while travelling. Finally changed the automatic date and time setting, and finally i can log in. This is clearly a bug, and should have been addressed a long time ago.

Thanks everyone for posting and finding a fix!

I'm curious. Exactly what did you change? From what to what?