Error - a problem occured while attempting to sign into Garmin Connect

I forgot to point out that I am no longer in the UK but in Lanzarote having just completed the Ironman Lanzarote.

Could it be that the APP does not work in Lanzarote? I have tried on my wife's Samsung s4 and get the same issue. Mine is a Samsung s5!

Please help someone as I am desperate to upload my Ironman cycle ride to see my stats!!!

Strangely, I get this when I try to sign in over wifi. If I turn off wifi I can login over my data connection and this works fine. I then turn on wifi and it continues to work. This only becomes a problem if I logout for some reason since otherwise I stay logged in. My son has the same problem!

I also find that I cannot sync my vivofit over wifi. Again it works over phone data, but not wifi. Actually, it normally seems to work, but reports an error. But when checking, it has usually uploaded most of the data.

Garmin Support do you have any ideas about this? am back in the UK now and it still gives the same error.

Id appreciate the help as i've spent a lot on Garmin products recently and want them working..

2 X Garmin Vector pedals, Garmin 910xt, Edge 510, Garmin 220 (for wife). Am am looking to get the Edge 1000 when it is available.

Ive uninstalled and reinstalled the APP but with no joy..

pls help am on a Samsung S5

Mark

I just checked the solution from JBIGG. It works perfectly on my side when switching off the wifi connection and just work through mobile. It must be a bug that surely will be fixed in the next version.

Yeh i have tried this, switching of wifi and trying on mobile data and the opposite way round... still no joy...

please can someone from Garmin pls respond here...

Yeh i have tried this, switching of wifi and trying on mobile data and the opposite way round... still no joy...

please can someone from Garmin pls respond here...

same here. as of today (last successfully uploaded monday 7/7/14), I can't sign in to garmin connect on android (S4 mini). either with garmin account or facebook. i have uninstalled and reinstalled garmin connect and tried with wifi and mobile data. no joy. what gives Garmin?

Are you able to sign in to https://connect.garmin.com via the same WI-FI connection as the phone/tablet is using?

I'm getti g the same error. I am in Colombia using a Galaxy S4 active.. it worked for 2 days then no more. I have uninstalled and re installed the app. I don't have the data option..I am on WIFI only.

Same problem also here, I get access via Web browser but no luck from the app, using the same device in both cases, over 3g or wifi.
Tried with Nexus4 and Galaxy Note, from the Maldives.
I tried to erase cache & data from the app, uninstalled&reinstalled, erased Dalvik cache. Still nothing.
I don't want to try a factory reset because that'd be a pain, plus it is not working on neither of the two devices so hardly a system problem.
Where are you Garmin?

Same issue here!! I´ve tried different Mobile Networks setups...and it is still the same issue.